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Top 10 Things to Ask When Evaluating Help Desk Partners

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  • The amount of stress placed on the help desk is unprecedented. Households are adopting new connected devices at a rapid rate and within five years, the number of connected devices per household will double. If your company is challenged by the volume or type of support requests, outsourced technical support could be the solution. Ask these 10 questions before you outsource your technical support.

Section 2: Spin Straw into Gold